What are the wagering requirements for the welcome bonus?
The welcome pack bonus requires a 40x wagering contribution. Slots contribute 100% towards wagering, while table games and live casino games do not contribute.
How long do withdrawals take?
Withdrawals are instant for most e-wallets and cryptocurrencies. For Inpay bank transfers, withdrawals typically take 1 banking day.
What documents do I need for KYC verification?
For KYC verification, we require a proof of identity (passport, national ID, or driver's licence), proof of address (utility bill or bank statement dated within 3 months), and proof of your payment method.
Can I play on my mobile device?
Yes, our platform is fully optimised for mobile browsers on iOS and Android devices, providing access to our full game library and features without needing a dedicated app.
Is 1 Red a licensed and safe casino?
We operate under a Government of Curaçao master licence. All games use independently certified RNG technology, and we employ SSL encryption to secure all player data.
How can I contact customer support?
Our customer support is available 24/7 via live chat, which is accessible from any page on our website, or by emailing support@1red.com.
What payment methods are available for deposits and withdrawals?
We support a wide range of fiat methods including Visa, Mastercard, Skrill, Neteller, and more, alongside cryptocurrencies such as BTC, ETH, USDT, and SOL. Deposits are generally instant and fee-free from our side.
What are the minimum deposit and withdrawal amounts?
The minimum deposit for most fiat methods is $30, with a minimum withdrawal of $45. For cryptocurrencies, minimum deposits vary by coin, and withdrawals are instant.